RETURN POLICY
Upon receipt of shipment, please inspect all boxes immediately. If any items are defective, damaged or incorrect please contact 4 Peaks Sports and Entertainment Memorabilia WITHIN 48 HOURS of DELIVERY for a return authorization (RA) number ( contact@4peakssportsandentertainmentmemorabilia.com ). Please do NOT ship back unauthorized returns. Otherwise, the return claim may be automatically rejected and you will be responsible for return shipping costs.
No merchandise may be returned under any circumstances unless said merchandise is defective. Any unauthorized returns will not necessarily be re-stocked and/or refunded. Please note that payment refunds occur only when similar merchandise is not available for replacement.
Hand-signed sports memorabilia may not be returned after 30 days under any circumstances.
As a reminder, all damaged, missing, or mistakenly shipped products must be informed with 48 hours of package delivery. Otherwise, return claims may be delayed and/or rejected. All claims associated with damaged package/product in transit will result in a call tag merchandise pickup arranged by 4 Peaks Sports and Entertainment Memorabilia through its shipping carrier (i.e. UPS, Fedex, etc).
All return claims involving allegedly defective (non-damaged) or mis-shipped merchandise will result in the following action: We will provide a (prepaid) return shipping label to be affixed to the package for shipment back to us and/or its vendors partners. Once received, the merchandise will be inspected to determine whether order was either mis-shipped or product was defective. We will be responsible for return shipping cost if the return claim qualifies for product replacement. However, if the order was correctly shipped and returned product is deemed non-defective, You the customer will be responsible for original return shipping costs incurred by us and any additional shipping costs required to re-ship said merchandise back to you.
Exclusions: All oversized/flat rate shipping merchandise return shipping costs must be originally incurred by the customer, with financial reimbursement by us if merchandise is found to be defective.
If non-defective merchandise received by us does not qualify for replacement, You the customer are fully responsible for all shipping transit costs. We reserve the right to take ownership of said non-defective merchandise if you the customer do not reimburse the return shipping costs and outbound re-ship fees within 60 days. We will not offer financial reimbursement for returned non-defective products.
Four Peaks
16218 E Trevino Dr.
Fountain Hills, AZ. 85268
Contact@4peakssportsandentertainmentmemorabilia.com
PRIVACY POLICY
www.4PeaksSportsandEntertainmentMemorabilia.com takes guarding the privacy of the information that you provide us very seriously. Please read this policy to understand how we will treat the personal information that you give to us.
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
We do not sell or rent your personally identifiable information to anyone without your permission. We do provide links to outside web sites and you should check their privacy policy if you choose to visit their site or provide your information. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
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